They were a little shy on supplies in the room - no hand towels, no facial tissues, no ice bucket, no cups, one little bar of soap for both sink and shower, but I did not ask for anything else. I feel confident they would have provided those items, but I didn't choose to make the extra trip. The staff were attentive and accommodating. The driveway in is extremely harsh on your vehicle, but a lot of the roads in and around Jackson are the same. We found the beds to be very comfortable, and that was just what we needed. We would have liked more pillows, but again, I didn't ask. I was looking for clean, comfortable, and safe, and they provided all three.