I didn’t expect much as I know it’s a cheap hotel, however there were many basic needs that were not met.
Our room had no air conditioning, and in May it was over 40 Celsius outside. We complained over 6 times but each time the tech guy came he couldn’t fix it.
Our balcony door was broken, one side the handle was just duct tape. We were on he fifth floor, but the balcony is connected to the room next door so I didn’t fully feel safe.
The food in the cafeteria wasn’t good. I was sick after the first dinner and breakfast and just ended up eating out for every other meal.
The pool waterfall doesn’t work, and the chairs are falling apart. We still enjoyed the water but I’ve been to much better all inclusive hotels this pool was a real disappointment.
I would suggest paying a bit more to stay somewhere with better service and food.