During the checkin and checkout the staff presented themselves in usual courteous manner, however, during the passage through the main door and lobby, the staff would generally ignore your presence. The reception boy was always on the phone, giggling and talking, to the point that it became irritating to see him on duty and engaged in what clearly were his personal conversations, totally ignorant of the guest's presence. The doorman also would usually be looking somewhere else, and I had to push the door myself to get in, did not make me feel welcome at the hotel.
The ambience is alright, the rooms were clean and adequately furnished and provisioned. The electric kettle, Usha Lexus, was a problem (room 115), it would release some black debris into the water making it undrinkable.
Complimentary water bottles, two, are provided on arrival, not on each day.
Newspaper is provided everyday.
LCD TV is a bit small, but is ok.
Secure locker is available in room.
View from the window is hopeless, the window overlooks the next building and a electric junction pole full of wires.
Breakfast is just ok, I got what I needed, cereals, fruits, and south indian and north indian dishes. They would do better if they offered coffee/tea/juice on the table during breakfast. Breakfast room was small. The hotel occupancy had increased and breakfast was shifted in the next building's banquet hall, it was very inconvenient.
Overall, the hotel is good if you just need to have a good night's sleep, have breakfast, go to work, and come back late in the evening. Good value for money. It was very convenient as my work place was five minutes walk from the hotel.