Simply Wonderful. A hotel that ranks among the best from my 30 years of European travel experience, and it does this with a deft and subtle touch.
We were there over the New Year (January 2014), for a perfect week of ideal winter weather, excellent skiing, and truly impressive hospitality on the part of Paola and her staff. Together, they run one of the most flawlessly managed small hotels I have ever experienced. The service was always timely, yet comfortable and casual. The cleanliness of the hotel was perfection itself, and the eclectic decor made you feel as if you were visiting a really quite wonderful family friend.
Paola personally arranged for our english-speaking ski instructor. This excellent young man was the perfect person to get my wife skiing for the very first time. Paola did this with grace and attention to every detail, including arranging our first meeting in her own (delightful) wine cellar/cantina.
The hotel itself is very pleasant, with an Italian Alpine Country atmosphere, though very much a charming and quite personal style. It is just off the ss26, but there is little traffic and less noise. In short, it is a pleasing and comfortable hotel that does not rely on the "showy and spectacular" to be outstanding itself.
Though Paola speaks little english, she has staff that are quite fluent and all were very patient with our rendering of Italian. "Molto Gentile", in all things.