10/10 - Excepcional
9 de abr. de 2025
A hidden Gem Behind a Rough First Impression
Our European spring break getaway started off a bit sketchy. Walking into the building during the chaos of rush hour traffic didn’t give off the best first impression. The entrance looked questionable, and the elevator seemed like it was under construction—though to our surprise, it worked perfectly fine. Still, we opted to take the stairs. We arrived just after 2 PM, which was the stated check-in time on the website. After ringing the doorbell with no response and struggling with poor cell reception, we found ourselves pacing between the stairs trying to get in touch with someone. Eventually, a man answered and told us someone would be there around 2:30 PM. Thankfully, once the young lady arrived, things turned around quickly. She had excellent customer service and personally walked us up to our suite, showing us how everything worked. Now, the suite was a total game-changer. It was nothing like the building’s exterior. Spacious, modern, and spotless—with thoughtful touches like complimentary snacks and even champagne. It truly felt like a luxury stay tucked inside an unassuming building. One small hiccup for us was the heavy reliance on an app (mainly WhatsApp) for access to everything—from the building entrance to the suite itself. We didn’t have WhatsApp and weren’t willing to download it, but the staff kindly provided us with an email alternative, which helped a lot. All in all, once inside, we loved the suite and really enjoyed our stay. I would book again!
Amalia
Amalia, viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
