2/10 - Insatisfatório
13 de abr. de 2025
AVOID THIS HOTEL
What was meant to be a lovely stay turned into the opposite. We had an amazing time in Nice which was sadly ruined by this BnB.
Firstly the check in for this hotel was so difficult. We arrived into Nice at 10pm which I understand is late but we stood for an hour at the desk with no one to help us. We emailed the hotel and messaged on hotels.com with no response when we managed to find a WhatsApp number who then supplied us with a code to enter our room. This should have been the first red flag of our trip.
The rooms were small but the location was okay and price wasn’t too bad either.
On checkout, we left our bags in reception as told to by the staff. Unfortunately when we returned my iPad had been stolen out of my bag. Staff were suddenly no help to us. We asked for the CCTV footage from the camera above reception, to the side of reception and by the door. All of which would have captured the thief leaving with my iPad. However we were told the cameras do not work. Which is thoroughly disappointing for us. The police in Nice were amazing and helped so much but the hotel offered us no support or assistance and not even a sorry. We are throughly disappointed and would recommend you to avoid this hotel completely. The security is inadequate and clearly unsafe for visitors and their luggage.
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Viagem de 2 diárias
Avaliação de hóspede verificada da Hoteis.com
