4/10 - Razoável
30 de mar. de 2025
Air conditioner didnt work in any of the rooms, dryer didnt work, when we called for a maintenace person they had no idea what to do to fix anything. We asked for our sheets to be changed as we were there for a few days but they were not changed when asked. Limited cooking equipment and cutlery. No lamps or anytging in the main room but had lamps in the other rooms, limited power points in all rooms. The room said it had ocen views but there was only a little view through some trees. They booked us for 2 rooms instead of 1 but wouldnt tell us if they charged us for 2 or 1. Before we left we had to fully clean the apartment to make sure there is no dust or anything anywhere or we would be charged an extra cleaning fee, i understand doing basic cleaning but not a full clean as that should be included in our hotel price. They had cleaning equipment but had no dust pan to clean up. So not happy at all, we will never stay there again.
Jennifer
Jennifer, viagem em família de 6 diárias
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