We were put in a room that in no way matched the room that we had booked. We booked for three nights, but stayed only two. We forfeited the cost of the third night because we didn't want to stay any longer. Here are the items that didn't match up with the room we booked: there was no seating area - sitting on the beds was the only option. There was no kitchenette - no microwave, no cutlery, no kitchen sink, no dishes. There was no dining area. The TV was an old black and white TV that was unable to display the full screen of the programs we tried to watch. There was a small bathroom sink. The tap was so low that it was impossible to fill the electric kettle with water. The shower was unusable -- the trickle of water that came out was about the size of a pencil. The bathroom faucet ran constantly and couldn't be shut off entirely. The wall paper and paint were peeling. The room wasn't filthy, but definitely wasn't clean. The manager did not seem to care at all about our displeasure with the accommodation.