The hotel/resort is at the very beginning of the Patong Beach strip -- literally across the street from the Patong Beach welcome sign -- thus, transport (taxis, scooters) will be required if you intend to venture to the heart of the strip (restaurants/bars/clubs, etc) -- especially late night. The staff and security are friendly and very accommodating. I brought a minor issue to the manager's attention and they resolved it to my satisfaction immediately! The room was pretty comfy and the cleaning staff did a really good keep it fresh. That being said, however, the pictures for the property are outdated. One-half of it under construction. I think it will be a great hotel when construction is complete and its fixtures (sink and toilet) are updated and recaulked (the molding in the sink was worn and my toilet leaked). The beach is across the street -- which is a real plus, and the property has a really nice "glass wall" infinity pool with bar overlook a view of beach and ocean.