Our stay was quite amazing! The hotel is lovely, and we had a beautiful family suite that we thoroughly enjoyed. The reception staff was friendly and helpful. However, they did forget to inform us about the travel card that you can purchase there for 10 francs as a refundable security deposit. It wasn't a big deal, but you may want to inquire about the card, as it would allow you to explore the city better by taking buses, trains, or other transportation options. The hotel's location in the city is fantastic, and the breakfast was very nice with a welcoming staff. I will definitely stay here again.