First of all this hotel is extremely unique, ultra modern, boutique and very urban styled. I absolutely loved my split level room and really wanted to give it top marks. I do give it top marks for design...the showers, yes 2 showers in the shower area were fabulous. The separate corner bath and views to the shower from above were Instagram worthy (if I used Instagram). The brown Elemis products were on point as was the space in general. Also loved the restaurant downstairs for its relaxed comfortable style and good food.
Where this hotel needs to improve is in communication. There were several discussions and requests made that were not passed on or fulfilled. This is an easy improvement. My comments and annoyance were passed on and they have done their utmost to keep me happy. I can't complain about that.
My other complaint is probably harder to fix but as it is a converted building, the pipework is very exposed and probably old. This makes for alot of noise early morning when people are showering or bathing. Such a shame as it looks very lovely. I loved showering and bathing but the noise to the neighbours is horrible.
Would I stay here again...probably for a short stay due to the uniqueness, but it's not central enough if you like the buzz of the town. This again is easily fixed on the (expensive) tram but I did like my other apartment due to its central position.