2/10 - Insatisfatório
17 de janeiro de 2025
DANGER! BLACK MOLD!
A picture is worth a thousand words so here’s a few thousand words in pictures!
Nothing is perfect and I can live with some imperfections, but this place is criminal.
My first impression was the pool. As you can see in the photos it was dirty and I wouldn’t put my foot inside.
Then I headed to the room where there is a giant and dangerous hole right outside of the door. It looks like the ground is sinking.
Inside of the room there was mold on the walls, ceiling, and on the mattress. I always check the mattresses for bed bugs and such, but what I found was black mold all over the mattress. The smell of mold was apparent in the room.
I think the problem is that the mattress sits on a cement block and has no way to breathe; this is a problem in humid climates.
I told the employee at the front desk about this and he said they would move me if they could, but they were sold out. I asked if he could guarantee that the other rooms didn’t have mold and he said he could not. The employee asked me to send him the pictures I showed him on my phone of the mold and I did. I thought this was odd because he could just walk into the room and take all of the photos he wanted. I suggested to him that he should go take a look for himself.
I told him I was leaving and asked for a refund. The employee told me that he couldn’t do anything, but he would speak to management and get back to me. It’s been several weeks and I still have not heard back.
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Viagem de 4 diárias
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