Was a large, fully equipped apartment with laundry, which was great. The beds were clean and comfortable with fresh white linen and towels were soft, fluffy and luxurious. However there was build up of mould in the main shower cubicle in easy to clean areas, the fabric lounge was covered in stains as were the carpet squares, and the air conditioner was spitting out particles/dust. In the twin room, the spare pillow had hair on it, and there was rubbish on the window sill behind the curtain. The apartment had little noise protection from neighbouring units or the nearby clock tower that chimed more than regularly (note they provided earplugs in the lift but i can't sleep with nor would choose to stay somewhere that required you too). While staff were friendly and helped were they could, most of these flaws could have been easy fixed with a decent all-over deep clean.