Very much a mixed bag. Staff at hotel are very nice, especially the people who handle the breakfast layout and the cleaning crew, front desk less so, depends who you get. Room furniture is dated, desk chair very worn, but the bed is good and quite comfortable. Not impressed to find long hair on two of the hand towels. Dish network tv failed repeatedly every day of the week I was there and the front desk was fairly dismissive when I called to report the problem. I specifically asked to make a formal complaint and I received no indication one was ever filed. Also saw what appeared to be rodent feces in one of the hallways , in the same spot on the carpet every day that week. Could not confirm 100% as I wasn't about to touch it and I never saw a rodent, but it was of the approximate size. However, many people in the hotel had pets with them so it's possible it was from a small pet.