Our flight was delayed, and we couldn't arrive in time to get the reception opened. We went to another hotel close to Adaggio. NO problem with that, they have no fault on flight's delay. The problem was that on the day after we made the checkin and stayed for all days. We payed the whole value, even a little more, I believed was because of the taxes, but the surprise came...They charge a "no show" for the first day, and after that, without my consent "created a new reservation", even though used my Hoteis.com reservation number, as we arrived on that day. The summery is: Charged the "no show" for the first day, change my reservation for another more expensive and never told me anything, I only knew because of credit card. By email they said they were sorry, but cannot do anything. I'll never go back there.