I recently stayed at Kameha Grand Bonn and found the experience to be underwhelming. Upon check-in, we were assigned a room that felt more like a bachelor pad than a relaxing, comfortable space. While the hotel staff was accommodating in allowing us to switch rooms to a smaller suit with a view of the Rhime, this came with an extra charge, which felt a bit disappointing given the circumstances.Overall, the hotel itself is just okay. While it has a reputation for being upscale, I found the customer service to be quite basic and the overall experience didn’t quite live up to the hype. For the price, I expected more attention to detail and better service.