6/10 - Bom
28 de dez. de 2025
Telephone & clock didn't work. Told staff at desk 3 days in a row before anything was resolved. Emphasized to them the phone was important as we were elderly & needed access to 911 if needed. Elevator was down for 5 hrs one day, & you couldn't get the the buttons to call it on the floor to work properly another day. Again a problem since we are elderly & were placed on 2nd floor. Not an easy walk up & down steps. Also ice machines were only on 1st & 3rd floor. Coffee machines for breakfast would throw a breaker & had to be reset multiple times to be used. Granted the coffee taste was good & hot but a hassle to wait for the problem to be remedied. The breakfast personnel was wonderful, can't remember her name but we've been there at Xmas time multiple yrs & she remembered us & was very friendly. Access at one door to the outside was broken & couldn't be accessed, was at the back of the property. Made for a long walk to get into the building.
Neil
Neil, viagem de 6 diárias
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