The hotel was beautiful. The room was excellent, clean, bed was extra comfortable, loved the drapes that made it extra dark, loved the large television and overall feel of the room. With that said, I will say that the person checking me in seemed very robotic. Did not offer, any kind words or suggestions or explanations on anything. Just yes ma’am no ma’am, and handed me the keys without even telling me “there is the elevator and this is your room number.”