Excellent dining facilities, staff very helpful, large room, good air-conditioner.
The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in.
Staff were very helpful.
Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot.
This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business.
Perhaps all hotels in Siem Reap suffer from the same problem.