Outside was lovely - lawn was well kept, pool was nice, good location for the purpose of my trip.
The interior rooms however COMPLETE DISAPPOINTMENT. I stayed in a suite with my two children. My children shared a bed in the seperate bedroom. This was the first disappointment, as I was assured there were cribs (I even clarified: crib, not playpen). They assured me crib. It was not.
The rooms were not furnashed completely. Night stands, lamps and chairs were missing. The kitchen in the suite was dirty and smelled of cigarette smoke. The walls were plastered where holes had been, but not repainted. The fold-out couch that I had intended to sleep on was literally a wooden box. It was awful. I brought up my concerns to staff who were happy to switch my room.
I thought this would help; however the second room was just as bad. The kitchen cupboard drawer was broken, the bathroom was dirty, dust everywhere on the ceiling fan, and AGAIN not furnashed.
Utter disappointment and management should be embarrassed.