We stayed one night in a double queen bed, pet-friendly room. The room was clean, and the staff was courteous. The breakfast was fine. What we didn't like was the strong smells in the hallway and in our room. It was obvious that some kind of freshener product had been used continually to cover up a mildew smell in the carpeting. It was really strong in our room and bothered my allergies. Also, when we turned on the a/c unit, it was louder than usual, like a rumbling noise. Lastly, on the morning of our check out (check out time is 11am), housekeeping just walked into our room at 10am stating that she showed that we had already checked out. About 15 minutes later, another housekeeping guy knocked, stating that he too thought we had checked out. Nope. Thank goodness neither my husband or I were naked when the first gal walked in. We didn't check out that morning until close to 11am. Other than that, the beds and pillows were comfortable, and we slept well.