6/10 - Bom
19 de fevereiro de 2025
A good property/location - missing some details
This is a generally good property, with nice design details and a great location. I would give 3.5 stars if I could. However, we had 5 less-than-optimal situations:
1) Entry experience - we were provided a keypad deadbolt code with instructions that were not specific (did not specify a certain button had to be pressed after code), prompting the door to sound an alarm after too many attempts. This was negligible and were willing to ignore.
2) Air conditioning unit collected condensation and started to drip/pour a stream onto the bed. After asking property to look into it, and having them confirm having fixed, it persisted the following day.
3) The water went off for about 12 hours one evening into the morning. This might have just been bad luck, but we had to go get a jug of water to brush our teeth and do our nighttime routines
4) We might have forgotten about this, very small detail, but upon arrival they didn’t have a towel set for us, just a hand-towel by the bathroom sink. The folks were very quick to provide, however. Not a big deal.
5) Upon arrival, we noticed one of the roller blinds had detached and fallen. The crew promptly fixed it the following day, so no big deal.
Overall - a good stay. But I can’t bring myself to giving 4 stars when the basics were not being met: Consistent running water, reliable cooling system, privacy/blinds. The team can easily fix these with a bit more attention to detail, would prompt travelers to give this property a chance.
Viajante verificado
Viagem de 4 diárias
Avaliação de hóspede verificada da Hoteis.com
