Upon arriving at the hotel, I liked that it looked clean and was located right next to Walmart and other shopping and restaurants. The front desk attendant was very polite when this she was being newly trained. Unfortunately, once I got to my room, I found a lot of bed bugs under the bedding on top of the mattress protector, which was plastic and ripped. I had been moving all day, displaced from Hurricane Beryl, and ended up having to switch rooms after moving all of my belongings into the room. I also found what appeared to be bugs on the bed in the 2nd room so I had to purchase my own mattress protector, sheets, comforter, bed pillows, pillow protectors and pillow cases. The hotel refused any compensation since they switched my initial room. The 2nd room had plumbing issues and I had to remove the toilet lid to manually flush the toilet daily. The shower head had zero pressure so I also had to purchase a detachable shower head and install it myself because the staff claimed they had no maintenance. The fan in the restroom also didn't work at the room and bathroom became very hot when I showered. I caught some sort of virus while staying there and had to keep extending my reservation because I was so ill. The Hispanic front desk attendant was exceptionally rude any time she was working, she came across very aggressive in her communication but also didn't care about resolving any issues I reported. Even with me telling her that I was very ill, she was very unprofessional.