The room was very dark and the only windows opened out into the hotel lobby, not the outdoors. Although there was fresh air into the lobby from the atrium at the top, we had to keep windows closed because people coming and going in the lobby were very loud and sounded like they were in our room. The room smelled like mildew and nothing, including bath towels, would ever dry due to lack of air circulation. The sofa bed was broken and collapsed if any weight was put at the end of the bed. The loft bed creaked every time I moved at all, making me worried it would fall onto my daughter sleeping on the (broken) sofa bed beneath. And for the last 2 days of our stay, there was no hot water at all and no communication from the hotel staff about what was going on.