The hotel is very clean, the rooms are big, the beds are comfortable, the shower is also very good. The environment around the pool area is very nice. However the location is not good, it’s a 30min walk to the city center and bus station, the roads are narrow, and up and down hills, so not a nice walk. What bothered us most was the service, the people were in general very polite, but not helpful at all, we had to do all by ourselves, when we asked help in arranging restaurant reservations, tickets to parties, or bikes rentals, two scenarios occurred: or they simply told us they tried and couldn’t do it, and we called 5minutes later and were abled to arrange, or they told us they had done it and later there would be some problem with it and we had to work it out by ourselves as well. As we were on vacation, we chose a good hotel so we didn’t have to worry with anything, and that’s not what happened at all.
Advice for the future: get a staff better prepared.