There's a lot to like; service, ambience, clean environment. Excellently located to explore Collioure. They also allowed early check in as it was quiet season.
On check out, we were hit with unexpected costs. €19 per day parking, and €10 per dog per night. This was disappointing as hotels. com did not communicate this information, neither did the hotel personnel on check in. The gentleman at the hotel checked the Hotels.com website and agreed with me, but we were only given a 50% reduction on these additional costs, rather than the full amount which is what we would have liked.
Hotels.com and the hotel need to clarify key information that would have impacted our decision to stay there. Afterall, clear is kind.