We had a reservation for one night and decided to stay one more day. Reception was notified we will keep the same room for two nights. After first night we noticed it was after 15:00 and no one showed up to clean the room. I went to reception and asked, thinking they had gotten confused; the lady told us they were well aware, but they haven’t finished cleaning. We decided to leave and came back much later, only to find out they never cleaned the room; no clean towels, etc. I went down to reception and they apologized, however, housekeeping had left already. I’m very disappointed as I’m traveling with an older sister that just finished several cancer treatments and had to rest.
Hotel prices and local taxes are so expensive to receive this kind of treatment. Hotel is ok but the service was terrible, and how they handle the situation awful!