The room was good, set over 2 floors which made it quirky. The room was very warm, not moaning though as I hate being cold. Was near enough to the Gondola so that was fine. The staff were not friendly though. One young girl was lovely but only saw her when we arrived and when we were leaving. The other lady never smiled or said hello, which was a bit impersonal. If she made an effort then the place could be a gold mine. We didn't eat there apart from the breakfast, maybe we would have had dinner there but the atmosphere was dead and the people never smiled. Breakfast was ok - bread, jams, cold boiled eggs, meat and strange cheese. Orange juice was strange and coffee was adequate. It was food before the slopes, nothing to write home about,