Chose to stay at this hotel because we are Hilton Honors members and have the Hilton AmEx card. We did get an upgraded room but only because our room was not ready at 2:49 pm and would not be ready for a 3:00 pm check-in.
There was breakfast and it was decent, considering the places to eat in town. They had cookies and sodas and beer/seltzers at 5:00 pm every night as well.
On the second day, there was no room service, had to go retrieve fresh towels from the front desk.
The third day, it was mentioned that the trash needed to be emptied and we got room service that day.
The shower was broken as the water temperature could not be regulated, it’s either cold or scalding hot. This was mentioned to the front desk and nothing happened.
The pool and jacuzzi were closed for maintenance which is odd as it’s the off season and it was chilly and they are both indoors.
We only stayed Sunday through Wednesday but we would not stay here again as the entire town seems to be extremely lackadaisical about time and respect for others time. If we visit the area again, we will probably stay in Fort Davis or Fort Stockton as there are more places to stay and dining is more readily available.