Checked-in between 8:30 and 9:00 PM, with a reservation.
The front desk clerk did not speak to me...at all. I told her my name, she pulled my reservation up in her computer, printed my key cards, and placed them on the counter and walked away. No greeting, no thank you for your business, no mention of breakfast times, NO COMMUNICATION WHATSOEVER. This in inexcusable. Do better.