The Elliot staff is not present on the property yet, but they are just one email or text away. They are incredibly fast to respond, and professional. We felt welcome and safe at this beautiful place. It is clean, has AC, and grocery stores are just 2 minutes walking distance. Traveling in Europe as an American I learned not to take customer service for granted. Even one more reason to appreciate Elliot’s team focus on making their clients feel appreciated. They sent links to the most professional shuttle from the airport, food shopping, and culture in the area. They suggested an app (freenow) to call cabs in Athens, which are reasonably priced and safe. They graciously allowed us a later check-out. I highly recommend Elliot as a beautiful and reasonably priced stay in Athens.