I am writing to express my heartfelt appreciation for the exceptional experience I had during my recent stay at Glocaloca Hotel in Seoul, Korea. Glocaloca Hotel is located on the 19th and 20th floors of the Koreana Hotel. We took the airport bus from Incheon Airport to Koreana Hotel, which was convenient and inexpensive for such a luxury bus. We arrived at the hotel early in the morning, giving us a full day of free time before check-in. There was a fully equipped kitchen with several varieties of ramen, cereals with milk, and a large coffee machine with an LCD touch dispenser. We enjoyed the amenities they offered and relaxed comfortably in the living room-styled lobby. The front desk team was incredibly helpful in answering all my questions and making my family feel right at home. The Glocaloca is situated in the heart of Seoul, it provided easy access to key attractions, dining options, and transportation, making our visit both convenient and enjoyable. Glocaloca has its own laundromat offered free on each floor. The room was spacious for the four of us and impeccably clean. All staff members demonstrated a high level of professionalism and friendliness. In particular, I would like to mention Jung-Eun (Heidi), and Justin who went above and beyond to assist my family with concierge help. I will certainly recommend your hotel to anyone traveling to Seoul, Korea. Thank you once again for making my family's visit a memorable one.