The staff were very friendly and helpful. Central location, many sights are within walking distance. Unfortunately, our apartment (no. 201) had no heating, only a mobile air conditioning unit. When we arrived in the afternoon, it was very cold in our apartment. The mobile air conditioning unit showed the error code E5 when it was switched on. Unfortunately, there were no instructions for use and as the reception in Tempa Museo is only open until 6pm, we had to go to the other building. There we were told to unscrew the bottom cap on the back to let the water run out. After we had let the water run out as instructed, the air conditioning unit worked. However, the water must be drained from the appliance every 2 hours or so. Also, one unit for 3 rooms is a bit small, so I wouldn't come back in the winter months. We missed a tea towel in our apartment, but otherwise everything you need was there. In the warmer months definitely recommended