Unless you want to be stranded in the streets of Lima without any help whatsoever, DO NOT RENT THIS!!!!! worst experience in my life, even tho I was 4 hours early for my check in, they assured me my luggage would be taken in for storage, when I got there they said that could not be done and was left literally on the streets of lima with nowhere to go, I had to book a different hotel, neither travelocity or the hotel will help you, they were rude and at one point even told me the floor where my room was located could not be accessed, they do not care about you they just want to take your money and had the audacity to offer me a $25 voucher. I was confused and scared in a foreign city with 5 bags of luggage and left to fend for myself