“We booked two rooms, and during the night, one of the rooms leaked, with rain pouring onto one of the beds. In the morning, we contacted the representative, who assured us that someone would fix it. The night was ruined, so we requested compensation. However, this was denied with the explanation that it had rained heavily (?), as if a roof shouldn’t be able to withstand that! We followed up with more communication but ultimately got nowhere with the representative. Unfortunately, I cannot recommend this accommodation at all!”