Pros:
- Beach is perfect!
- Very good room, clean and spacious
- Good price for all inclusive
- Nice pools
Cons:
- Food is not compatible with a 5 star hotel. Low quality ingredients, terrible deserts. The Italian restaurant is a joke! (To be fair, the Egyptian/Libanese restaurant was ok, but you can only eat there 2 times per week, or you have to pay extra)
- A lot of rude staff in the restaurants. Of course there are some very nice and gentle people working there, but unfortunately the waiters have no training and some of them talk to you in a very rude way.
- There are no fresh juices included in the "all inclusive" and the wine is terrible.
- The Wi-Fi is simply non-existent! The worse ever! If you need to send a simple message, forget it!
Conclusion: it is a good hotel, with 5 stars facilities and amazing beach, but with 3 stars food and service.