2/10 - Insatisfatório
13 de agosto de 2024
Upon check-in, the room was not cleaned: the toilet, floor, and sink were dirty.
The towels and bed linen were dirty, with stains of unknown origin. When we requested clean towels, we were given the same dirty ones. The bedding was also stained and appeared unwashed. The replacement linen provided was cleaner but had holes in it.
The pillows smelled of tobacco smoke, making them unusable.
The bathroom tap fell off every time we tried to use it.
On the first evening, the bedding was removed from our bed, and the blanket and pillows were left on the floor. We had to find the hotel manager to request fresh linen.
When we addressed the discrepancies between the hotel conditions and the website listing with the front desk, we were informed that we needed to speak with the owner, but the front desk had no contact information for the owner.
David
David, viagem em família de 3 diárias
Avaliação de hóspede verificada da Expedia