2/10 - Insatisfatório
23 de novembro de 2024
We stayed at Vinhomes for 5 days, from November 15 to November 20, 2024.
On November 15, 2024, we lived in a 2 bedroom, 2 bathroom apartment, it was a very nice apartment as they advertised on the pictures. However; on November 16, 2024. One of the Vinhomes staff called me several times, because at that time we were visiting relatives far away from Ho Chi Minh City, they wanted us to move out of this apartment, I told the staff that I had paid for 5 days already, why should I move out without any notice. I had to go back to the apartment because I was worried that they would take my suitcase, clothes and many other things, which shocked me.
We paid extra to change the date from November 15 to November 20 instead of November 17 to November 22. (cost about $45-46). From Nov 16 to 20 we stayed in a small apartment, 2 bedrooms and 2 bathrooms, the bathtub was leaking water, and we had to use towels to clean up the water coming out of the bathroom every day if we use the bathroom.
This was a horrible thing that I have never seen happen to me in Vietnam, and this was my husband's first time visiting Vietnam after 1975 when he left the country. If you have any question, please contact me by email or my phone number. I am the member of Expedia so long time, any time I travel, I always book the tickets airplane and hotels on Expedia website....I trust Expedia website...but now I have to consider in the futures whenever I book the apartment again.
Bernadette
Bernadette, viagem em família de 5 diárias
Avaliação de hóspede verificada da Expedia
