My parents, husband, and I spent two glorious days at this hotel and we are eager to return. This is a Spa and wellness hotel and not a tourist hotel, which is why we chose it. I speak some German, but my parents and husband speak only English. We were happy to find that the hotel provided English translations for the restaurant menus, Spa offerings, and information about the rooms and surrounding area. And all the staff spoke perfect English. Petra, from reception, went out of her way to make our stay special. She gave us an excellent tour of the hotel and our rooms upon our arrival, helped us with our bags, and informed us of some wonderful hikes right outside of the hotel. The hotel is equipped with lovely common areas like fitness areas, a relaxing library, roof top with amazing views, in-door/out-door pools, and a spa with everything you could imagine. We especially enjoyed relaxing in the pools and the massages we received during our stay. We were delighted with the included meals. Breakfast had everything we could want including an omelet bar, lunch included soups and salads, and dinner was a delicious multi-course meal. We loved every bite! We stayed in the Loser rooms with comfortable beds and beautiful views. The rooms were spotless and offered every convenience including robes and slippers. The hotel doesn’t offer Air Conditioning because it’s never very hot in the Alps so we enjoyed sleeping with the windows open. We look forward to visiting again!