The hotel is located in a nice neighborhood, it's well maintained and comfortable. The staff is kind and effective.
I just don't give 5 starts because I booked a triple room with a double bed and a single bed, and we received 3 single beds.
Not something that really bothered us, but we spend a few nights (my wife's birthday) sleeping in separated beds.
The room is big, the shower is good (the elevator is very tiny though).
Overall is a very good hotel.