The location is excellent. Nice zone, close to metro and train stations (including Euston and St Pancras), stores and restaurants. Not far from touristic spots like Leicester Square and Covent Garden.
Good service at reception and during breakfast. And even when the reception is closed during night, we received prompt attention when we had an inconvenient with calefaction late at night.
We were very concerned because there had been many complaints about bed bugs since 2023. However, our room was free of bed bugs and very clean.
The hotel is a little run down, the room and the bathroom were very small but they were clean, with good linen and towels and good enough to stay at nights.
As for the breakfast, it was very good and the attention was good too. Although the zone where it is served is too small.