This is definitely not a 5-star hotel! We arrived at 9 a.m. because our flight was changed, and we were greeted with complete indifference by the receptionist, who was more concerned with saying that he would charge an early check-in fee. He started by saying that the room we had selected was not available, but there was an executive room that was, and that for early check-in, we would have to pay an extra fee of €50, which we did not accept. We left our bags and returned to the hotel at 3 p.m. to check in, and the receptionist told us, "I'll give you a free upgrade to an executive room," which I later found out was exactly the same as the classic one shown in the hotel photos. He also told us we had breakfast on the 10th floor, which the next morning we confirmed was not true. We paid €121 on the platform, but at the hotel, they told us it was €127 (which we paid), even though on the same day, with breakfast and taxes, it was €136... and they still wanted to charge us €32 for breakfast, hilarious. I recommend the Meia next door, which is 4 stars but includes breakfast and a pool for €100. ;)