8/10 - Muito bom
21 de janeiro de 2025
Great location, some room issues
It's a lovely hotel but we had a few issues that made our stay less than 5-star. First, our toilet was clogged/unusable for 2 days. We reported this to the front desk at least 4 times and each time they said it's being fixed. We finally had to insist that a maintenance person come to the room with us so they could spend 30 minutes fixing the toilet. The second issue was with noise. We paid for an upgraded room with a terrace overlooking the courtyard. What we didn't realize was that there are several bars in the courtyard that play loud music until at least 11pm every night. This was very audible in our room. When we asked for a different room, we were told there were no other rooms available and they would give us earplugs (which never arrived). If you are interested in a quiet room, I suggest requesting a room on the street side of the hotel. All that being said, the hotel is in a great location and the staff is very friendly. The concierge was very helpful and I would still recommend the hotel to other travelers.
John
John, viagem de 5 diárias
Avaliação de hóspede verificada da Hoteis.com
