I booked two rooms, one under my name and the other under my colleague. He went to check in @5pm. They said they don't have the reservations. After showing them the ref # & confirmation email, still can't find. after 20 min, they find under my name but would not let my colleague check in because I'm not there. He leaves, tells them to forget it. I get a call @1am asking if we're still coming, I tell them about the earlier fiasco and they apologize but they have found both reservations. I tell them, it's 1AM, are you kidding me?!
STAY AWAY!!!
HORRIBLE!!!