My only complaint is, I requested for a shuttle service from airport to hotel several months before this trip. There had been multiple emails back and forth days before the actual trip, my itinerary was sent so they could pick me up at the right time, date and location.
Arrived tired, sweaty, it's hot, humid, at night, a lone woman in a strange country and not knowing the language. Waited 45 minutes for the shuttle, NO ONE EVER SHOWED UP! I figure I'd take my chances and catch a cab to the hotel. I made it but that was a waste of time and energy spent emailing back and forth! Not going back