Initially I was very weary about this hotel when I first booked it, but decided to spring on it and see what happens. None the less I was very estatic with my stay. The hotel reached out to me two weeks prior to remind me about the stay and see if I had any questions. When I arrived, I had to call the phone that was next to the office as she was with another customer at the time but the clerk promptly showed up and finished my check in process. She walked me to my room, showed me how to activate the keypad, and did a final walk through with me to ensure I had all my basic neccesities covered in the room. I also needed some items which she was able to help me with. The female was very friendly, and down to earth and we even had a conversation regarding my stay in town. I definitely liked that this is a 21+ only hotel, and that there were quiet hours. Definitely would book again!