First let me say, the staff is amazing! Friendly, quick and helpful.
But when we first got into the elevator, it’s so hot! I feel terrible for anyone riding it during the Florida summer. And our room wasn’t any better. I had to knock it down all the way just to get the room to cool down. It took until late at night for the room to finally cool down. The bed is so uncomfortable, my back was killing me on our check out morning. I found two bugs crawling on the bathroom floor, a roach and some sliver long bug! The bed moved every time we went to get in it. Water pressure in the shower is terrible. Check out is at 11am, which I have no issue with. But I was a little annoyed that it was a little after 10:30am and I went to get a cart to help bring stuff to the car and the key card didn’t work for my room anymore. I’m glad my boyfriend was still in the room or we would have been locked out.
Staff was great. I asked for clean towels and they exchanged them out for nice hot clean towels. Check in was easy and the girl at the counter was funny and nice!