After several calls and a 1 hour wait the shuttle finally picked us up from the airport. To use the once every 2 hours return the next day, you MUST be able to show a boarding pass. We had not checked in, so didn't have a boarding pass, and was refused a ride. We stood in the rain and watched a half empty shuttle leave for the airport while waiting for our Uber. The staff are very unhelpful and aggressive. To get to the room, you have to leave the reception, cross the carpark and climb a very steep path. Next morning in the rain it was treacherous, nothing to hold onto. The room was tiny and badly maintained, a small worn out bed and a falling apart toilet seat. Breakfast was basic. Only hot sausage, bacon and torte. Missing even continental items, no rolls, fruit yogurt, or fresh fruit. Set on a hillside in a residential area, not close to the airport or the resort. I would recommend forgetting about shuttle, pay less and take an uber to a nicer hotel in the resort.