4/10 - Razoável
14 de abr. de 2025
Horrible experience
The room looks great at first glance, but we had a lot of issues with this stay.
1) the parking lot and hotel smelled of weed when we first arrived
2) check in and check out is done through kiosk. Getting hold of an actual person was extremely difficult. On our second day, my husband attempted to get new towels for us. There werent enough in our room so the family had to share (they also only gave us a bar of handsoap and a shampoo, so dont cound on them having hody wash). When he used the kiosk to speak to someone, they informed him that housekeeping wouldnt be available until 10am. When he went back and asked, they said only one person was working the entire hotel (doing laundry, housekeeping, and front desk duty). We never received new towels.
3) the floor was extremely dirty!!!! I pulled a new pair of socks out of my bag. After wearing them for 20 mins, the bottom was nasty. We kept shoes on the entire time.
4) yes, the room has a kitchenette. But with no dishes, pots, or anything. The kitchenette was the main reason we booked this hotel because we wanted to cook instead of eating out. It isnt mentioned upfront, but if you want a coffe maker, pots, pans, utensils, or anything that would normally come with a kitchenette, you have to buy it from the hotel. But good luck finding a staff member for that.
10/10 would not stay again. And you shouldnt either. Thank you for attending my ted talk.
Tazhae
Tazhae, viagem em família de 3 diárias
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