Pool filter, not working, pool was dirty and we had booked it for 3 nights with kids expecting a pool. The kids did not want to swim because how dirty the pool was. Hotel was filty, we arrived on a Sunday you would expect that the hotel would be clean after the weekend, but when we left on Wednesday, floor has dirt and garbage from the 1st day we got there. Of all the Hamptons we have stayed in (at least 4) this was really of the chart dirty. Not in terrible shape, just not maintained at all. There was a milkshake spilled about 15 feet form the main entrance we almost steeped in on day one, when we left 4 days latter, it was still there, no one bothered to clean it up. No soap dispenser in the room bathroom, someone left with it and it was not replaced, thing were falling apart in the room, the plastic stip under the door, the fixtures in the bathroom, etc. How this made it to an 8+ on Hotels.com is unbelievable. It shopuld be a 6.5 tops.